STORE POLICIES
SHIPPING
All orders are processed within 2–3 business days of receipt. Orders are not processed or shipped from Friday, 12 pm EST through Sunday, or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email.
Shipping charges and options for your order will be calculated and displayed at checkout.
Free shipping on orders of $50 or more.
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
We are not responsible for customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility, including tariffs, taxes, and other fees.
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We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to request an updated address. If we cannot update the address, the order will be canceled and refunded.
We will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
RETURNS & REFUNDS
If you are not entirely satisfied with your purchase, we're here to help.
You have ​7 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
​CUSTOMER PRIVACY AND DATA PROTECTION
We follow global best practices for customer privacy and data protection.
We won't sell or give away your name, mailing address, phone number, email address or any other personal information to third parties.
We use and store this personal information for the primary purposes of shipping your purchases and informing you of news and / or special offers from our store. This information will never be used for any other purpose.